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Legal · Service terms

Terms of service

The contract that governs use of the MPS Compare platform. Written in plain English, kept short deliberately. Enterprise customers may execute a separately negotiated master agreement that supersedes this document.

Last updated 6 August 2026

1. Who these terms are between

These terms form a contract between LFM Intelligence Limited, trading as MPS Compare (“we”, “us”), and the FCA-authorised firm that holds the subscription (“you”, the “customer”). The customer is always a firm: an adviser uses the platform as a member of an authorised firm, and a single-adviser subscription is a firm of one seat, not an individual customer. By taking out a subscription, accepting an invitation to join a firm, or otherwise using the platform, you agree to be bound by these terms, and the individual who accepts them confirms they are authorised to do so on the firm's behalf.

2. What MPS Compare is, and is not

MPS Compare is a research, comparison and document-preparation platform for FCA-authorised firms and their advisers. It surfaces factsheet-derived data, long-run return projections, and comparison outputs intended for use inside an adviser's own suitability process.

The platform is for professional use only. It is not available to retail investors: the strategy data and every tool sit behind a login held by an authorised firm. Platform outputs are prepared for professional use and must be assessed by an authorised adviser before any use with a client. You agree not to give a retail investor access to your seats, and not to pass a platform output to a client without that assessment.

MPS Compare does not provide investment advice, personal recommendations, or financial promotions to retail investors. Outputs from the platform are not, on their own, a recommendation. The regulated firm using the platform remains solely responsible for any recommendation it makes to a client, including suitability under FCA COBS rules.

3. AI drafting and insight features

Subscriptions include AI features that generate draft text and analytical observations: for example, a first draft of an adviser decision note or suitability rationale, and plain-English summaries of figures the platform has already computed. These features are drafting aids for authorised advisers. Output is machine-generated by a third-party large language model provider (currently Anthropic; see our sub-processor register ) and is produced on request.

AI output can be incomplete, out of date, or wrong. Factual assertions in AI output must not be relied on without independently checking their accuracy. It is not investment advice, not a personal recommendation, not a suitability assessment, and not a financial promotion. It is provided solely for review by an authorised adviser and must not be relied on, or communicated to any client, without that review.

You must review and edit any AI-generated draft before using it in a client-facing document or communication. Text you adopt becomes your firm's own work product, and your firm remains solely responsible for every document it issues and every recommendation it makes, including suitability under FCA COBS rules, whether or not an AI feature was used in drafting. Whether to tell your client that AI assisted in drafting a document is your firm's decision, made under its own regulatory obligations; the platform does not communicate with your clients.

Do not enter client names, client references, or any other client-identifying information into an AI feature. AI features operate only on the anonymised catalogue data and computed figures the platform already holds, together with your drafting instructions.

AI outputs are not stored by the platform. If you want to keep a draft, save it before leaving the page. We give no warranty as to the accuracy, completeness, or fitness for any purpose of AI output and, subject to the Liability section of these terms, we accept no liability for reliance on AI output that has not been reviewed by an authorised adviser.

4. Your account

  • You must be 18 or over and authorised to act on behalf of the firm you register for.
  • You are responsible for keeping your password and any MFA device secure.
  • You are responsible for everything done under your account, including by colleagues you invite into your firm workspace.
  • Firm administrators can add, remove and change the roles of other seats; you authorise this when you accept an invitation to join a firm.
  • If you suspect unauthorised access, email security@mpscompare.co.uk immediately.

5. Acceptable use

You agree not to:

  • scrape, harvest, or systematically extract data from the platform other than via your normal use of the user interface or your firm's allocated API quota;
  • redistribute factsheet or sector data sourced from the platform to parties outside your firm in a way that competes with the platform or breaches a third-party data licence;
  • reverse engineer, decompile or attempt to derive the source code of the platform or its calculation engine;
  • use the platform to send unsolicited communications to investors or to advance any activity that would require FCA authorisation that your firm does not hold;
  • upload content (including avatar images or firm branding) that infringes third-party rights or that is unlawful;
  • attempt to bypass tenant isolation, rate limits, audit logging, or any other security control;
  • circumvent our methodology by presenting platform outputs to clients without the disclaimers we ship them with.

We may suspend or terminate access on reasonable notice if we believe these rules have been broken. For severe or persistent breaches (for example, attempted exfiltration of factsheet data) we may suspend immediately and investigate; we will explain afterwards.

6. Ownership and licences

The platform, the calculation engine, the methodology documentation, the underlying code, the database schema, the brand and visual identity are owned by MPS Compare. We grant you a non-exclusive, non-transferable, revocable licence to use them via the platform interface for the duration of your subscription.

Outputs you generate (the PDFs your firm produces under its own branding) are yours to use inside your suitability files and to share with your clients. The underlying factsheet data and the published reference set remain the property of their respective publishers and are used by us under the terms of their published licences.

You retain ownership of any content you upload (firm logo, firm name, colour palette, branding assets). You grant us a licence to host that content and to render it on PDFs and screens generated for your firm.

7. Fees, billing and subscription

Fees are as agreed with your firm in the order form or subscription agreement, which also sets the number of seats the subscription includes. Fees are exclusive of VAT, which is added at the prevailing UK rate where applicable. Additional seats are added by agreement and are charged from the date they are made available.

You can cancel a subscription at any time. Cancellation takes effect at the end of the current billing period. Refunds for partially-used periods are at our discretion and are typically only offered where we have failed to deliver the service.

We may change subscription pricing with at least 30 days' notice. A price change does not apply to the remainder of a pre-paid term.

8. Audit trail and data retention

Every PDF an adviser generates is recorded in the platform audit trail alongside the calculation engine version, the parameters supplied, and a hash of the output. The audit trail is append-only at the database level and is retained for at least seven years from the date of generation, in line with FCA SYSC 9.1 record-keeping expectations.

We retain audit records even after a subscription ends, because the records may be required for regulatory inspection by your firm. We will not use those records for any purpose other than to support the audit-trail feature and to respond to your firm's requests. See the privacy notice for retention detail.

9. Data protection

The platform deliberately does not collect any client identifier. Personal data we hold about adviser users is described in the privacy notice . Where your use of the platform causes us to process personal data on behalf of your firm (for example, the email addresses of staff seats you invite), the processor terms in our data processing agreement apply and are incorporated into these terms by reference.

10. Availability and service levels

We aim for high availability but the platform is provided on an “as is” basis without a contractual uptime warranty for self-service subscriptions. Enterprise customers may negotiate an SLA as a separate addendum. Planned maintenance is communicated in advance; unplanned outages are communicated as soon as practical.

11. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be limited under English law.

Subject to that, our total aggregate liability to you, whether in contract, tort (including negligence) or otherwise, arising out of or in connection with the platform is capped at the greater of (i) GBP 1,000 or (ii) the fees you paid us in the twelve months preceding the event giving rise to the claim.

We are not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or loss arising from your reliance on platform outputs in making a recommendation to a client. Suitability is your responsibility. Projections are illustrative; past performance is not a reliable indicator of future results.

12. Suspension and termination

We may suspend or terminate your access if you breach these terms, if required by law or regulator, or if your subscription lapses for non-payment after a 14-day cure period. You may terminate at any time by cancelling your subscription and closing your account. On termination, your access to the platform ends; the audit trail is retained as described in clause 8.

13. Changes to these terms

We may amend these terms to reflect changes to the service or to law. We will give logged-in users in-app notice of any material change at least 14 days before it takes effect. Continued use of the platform after the effective date constitutes acceptance. If you do not accept a change, you may terminate without penalty before the effective date.

14. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from them, save that we may bring proceedings in any jurisdiction to protect our intellectual property.

15. Contact

Questions about these terms: legal@mpscompare.co.uk . Data-protection enquiries: privacy@mpscompare.co.uk .